LAST UPDATED: JANUARY 29, 2025

Mather, together with its subsidiaries and affiliates (collectively, “Mather” “us,” “we,” or “our”) is committed to protecting the privacy of Personal Information (i.e., information reasonably related to a specific individual). This Privacy Policy describes how we process Personal Information collected through our websites, social media accounts, event registration websites, and other online interactions and communications such as email (collectively, our “Online Services”).

This Privacy Policy does not apply to information about our current/former employees, applicants, and other individuals who interact with us for employment-related purposes.

[Some of our subsidiaries and affiliates are “covered entities” regulated by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). This Privacy Policy also does not apply to “protected health information” regulated by HIPAA. Please review our affiliated health care facilities’ Notice of Privacy Practices for information about how they handle protected health information.]

Whenever you interact with us on behalf of another individual or entity, such as if you refer a friend to us, you must obtain their consent (or have the legal authority without consent) to share their Personal Information with us.

We may update this Privacy Policy from time to time. Any updated Privacy Policy will be effective when posted to our Online Services. Please check this Privacy Policy periodically for updates. If required by law, we will contact you directly to provide you with an updated Privacy Policy.

SOURCES OF PERSONAL DATA

We collect Personal Information about you from the following sources:

• Directly from you. We may collect Personal Information you provide to us directly, such as when you contact us through our Online Services; sign up for offers or newsletters; communicate with us; or sign up for other services.
• Data collected automatically and through tracking technologies. We may automatically collect information or inferences about you; such as through cookies and other tracking technologies, when you interact with our Online Services. This may include information about how you use and interact with our Online Services, information about your device, and internet usage information. For more information about cookies and other tracking technologies, please see the Cookies and Other Tracking Technologies section below.
• From third parties. We may collect Personal Information from third parties, such as service and content providers, our affiliated companies and subsidiaries, business partners, social media companies or other parties who interact with us.

• From publicly available sources. We may collect Persona Data about you from publicly available sources, such as public profiles and websites.

We may combine information that we receive from the various sources described in this Privacy Policy, including third party sources, and use or disclose the combined information for the purposes identified below.

TYPES OF PERSONAL DATA WE COLLECT

We may collect the following types of Personal Information about you. Except as otherwise specified, we may collect this Personal Information from both Individuals and Business Contacts.

• Identifiers, such as your name, email address, physical address, telephone number, business contact information, and device identifiers (e.g., cookie IDs and IP address).
• Records about you, such as signatures; physical characteristics or a description of you; the content, timing and method of communications you have with us, such as online chats, calls, and emails; and information you share with or upload to our Online Services, such as reviews and comments.
• Commercial information, such as information related to your transactions; products or services purchased, obtained, or considered; subscription information; or other purchasing or consuming histories or tendencies.
• Demographic information, such as age (including birthdates) and gender.
• Internet or other electronic network activity information, such as your browsing history, search history, preference information (including marketing and purchasing preferences), account settings (including any default preferences), and other information regarding your interactions with and use of the Online Services. For more information about cookies and other device data, please see the Cookies and Other Tracking Technologies section below.
• Non-precise geolocation data, such as your location as derived from your IP address.
• Audio, electronic, visual, or other sensory information, such as photographs and audio/video recordings.
• Inferences drawn from any of the information we collect about your preferences or behavior, including to assess the level of interest in our services based on frequency of visits and contacts with us.

HOW WE USE PERSONAL DATA

We may use Personal Information for the following purposes:

• To provide you or your company products and services, making our Online Services, products and services available to you, such as providing services you request; providing customer service; verifying customer information and eligibility for certain programs or benefits; communicating with you (including soliciting feedback or responding to requests, complaints, and inquiries); hosting informational virtual or in-person events; and providing similar services or otherwise facilitating your relationship with us.
• For our internal business purposes, such as operating our Online Services and customizing the content; maintaining internal business records, such as accounting, document management and similar activities; enforcing our policies and rules; management reporting; auditing; and IT security and administration.
• For our internal research and product improvement purposes, such as verifying or maintaining the quality or safety of our services; improving our services; designing new services; evaluating the effectiveness of our advertising or marketing efforts; and debugging and repairing errors with our systems, networks, and equipment.
• For legal, safety or security reasons, such as complying with legal, reporting, and similar requirements; investigating and responding to claims against us, our personnel, and our customers; for the establishment, exercise or defense of legal claims; protecting our, your, our customers’, and other third parties’ safety, property or rights; detecting, preventing, and responding to security incidents and health and safety issues (including managing spread of communicable diseases); and protecting against malicious, deceptive, fraudulent, or illegal activity.
• In connection with a corporate transaction, such as if we acquire, or sell or transfer all or a portion of our business or assets including through a sale in connection with bankruptcy and other forms of corporate change.
• For marketing and targeted advertising, such as marketing our services or those of our affiliates, business partners, or other third parties. For example, we may use Personal Information we collect to personalize advertising to you (including by developing brand or services audiences and identifying you across devices/sites); to analyze interactions with us or our Online Services; or to send you newsletters, surveys, questionnaires, promotions, or information about virtual or in-person events. You can unsubscribe to our email marketing via the link in the email, or by contacting us using the information in the Contact Information section below.

We may use anonymized, de-identified, or aggregated information for any purpose permitted by law.

HOW WE DISCLOSE PERSONAL DATA

We may disclose Personal Information to third parties, including the categories of recipients described below:

• Affiliates and subsidiaries, including parent entities, corporate affiliates, subsidiaries, business units, and other companies that share common ownership.
• Service providers that work on our behalf to provide the products and services you request or support our relationship with you, such as IT providers, internet service providers, web hosting providers, data analytics providers, and companies that provide business support services, financial administration, or event organization.
• Professional consultants, such as accountants, lawyers, financial advisors, and audit firms.
• Law enforcement, government agencies, and other recipients for legal, security, or safety purposes, such as when we share information to comply with law or legal requirements, to enforce or apply our Terms of Use and other agreements or policies; and to protect ours, our customers’, or third parties’ safety, property, or rights.
• Other entities in connection with a corporate transaction, such as if we acquire, or sell or transfer all or a portion of our business or assets including through a sale in connection with bankruptcy and other forms of corporate change.
• Business partners that may use Personal Information for their own purposes, such as:

• Advertisers, ad platforms and networks, and social media platforms;
• Third parties whose cookies and tracking tools we use as described in the Cookies and Other Tracking Technologies section below;

Where required by law, we will obtain your consent prior to disclosing your Personal Information to our business partners. Where recipients use your Personal Information for their own purposes independently from us, we are not responsible for their privacy practices or personal data processing policies. You should consult the privacy notices of those third-party services for details on their practices.

• The public, such as when you have an opportunity to make comments regarding us or our products that we may share with the public, including comments on our blog posts. Any Personal Information in comments, reviews, or other content that you share in public areas of our Online Services may be read, collected, or used by other users or the public.
• Entities to which you have consented to the disclosure.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We and authorized third parties use cookies and other tracking technologies to collect information about you, your device, and how you interact with our Online Services. This section contains additional information about:

• The types of tracking technologies we use and the purposes for which we use them
• The types of information we collect using these technologies
• How we disclose or make information available to others
• Choices you may have regarding these technologies

Types of cookies and tracking technologies we use

We and the third parties that we authorize may use the following tracking technologies:

• Cookies, which are a type of technology that install a small amount of information on a user’s computer or other device when they visit a website. Some cookies exist only during a single session and some are persistent over multiple sessions over time.
• Pixels, web beacons, and tags, which are types of code or transparent graphics. In addition to the uses described below, these technologies provide analytical information about the user experience and help us customize our marketing activities. In contrast to cookies, which are stored on a user’s computer hard drive, pixels, web beacons, and tags are embedded invisibly on web pages.
• Session replay tools, which record your interactions with our Online Services, such as how you move throughout our Online Services and engage with our webforms. In addition to the uses described below, this information helps us improve our Online Services and identify and fix technical issues visitors may be having with our Online Services.
• Embedded scripts and SDKs, which allow us to build and integrate custom apps and experiences on our Online Services.

Purposes for using these technologies

We and authorized third parties use these technologies for purposes including:

• Personalization, such as remembering language preferences and pages and products you have viewed in order to enhance and personalize your experience when you visit our Online Services;
• Improving performance, such as maintaining and improving the performance of our Online Services;
• Analytics, such as analyzing how our websites are used. For example, we use Google Analytics to help us improve the user experience. Google Analytics may use cookies and other tracking technologies to perform their services. To learn how Google Analytics collects and processes data, please visit google.com/policies/privacy/partners;
• Advertising, such as conducting advertising and content personalization on our Online Services and those of third parties; tracking activity over time and across properties to develop a profile of your interests and advertise to you based on those interests (“interest-based advertising”); providing you with offers and online content that may be of interest to you; and measuring the effectiveness of advertising campaigns and our communications with you, including identifying how and when you engage with one of our emails; and
• Security, such as preventing fraud and malicious behavior.

Information collected

These tracking technologies collect data about you and your device, such as your IP address, location (both approximate and precise) cookie ID, device ID, Ad ID, operating system, browser used, browser history, search history, and information about how you interact with our Online Services (such as pages on our Online Services that you have viewed).

Disclosures of your information

We may disclose information to third parties or allow third parties to directly collect information using these technologies on our Online Services, such as social media companies, advertising networks, companies that provide analytics including ad tracking and reporting, security providers, and others that help us operate our business and Online Services.

Your choices

Some of the third parties we work with participate with the Digital Advertising Alliance (“DAA”) and Network Advertising Initiative (“NAI”). The DAA and NAI provide mechanisms for you to opt out of interest-based advertising performed by participating members at http://www.aboutads.info/choices/ and https://optout.networkadvertising.org/. We adhere to the DAA’s Self-Regulatory Principles for Online Behavioral Advertising. You may also click on the AboutAds icon on a Company advertisement and follow the instructions on how to opt out.

You can also refuse or delete cookies using your browser settings. If you refuse or delete cookies, some of our Online Services’ functionality may be impaired. Please refer to your browser’s Help instructions to learn more about how to manage cookies and the use of other tracking technologies. If you change computers, devices, or browsers; use multiple computers, devices, or browsers; or delete your cookies, you may need to repeat this process for each computer, device, or browser. Opting out of interest-based advertising will not opt you out of all advertising, but rather only interest-based advertising from us or our agents or representatives.

Some browsers have incorporated Do Not Track preferences. At this time, we do not honor Do Not Track signals.

DATA SECURITY AND DATA RETENTION

Although we maintain reasonable security safeguards, no security measures or communications over the Internet can be 100% secure, and we cannot guarantee the security of your information.

Your Personal Information will be retained as long as necessary to fulfill the purposes we have outlined above unless we are required to do otherwise by applicable law. This includes retaining your Personal Information to provide you with the products or services you have requested and interact with you; maintain our business relationship with you; improve our business over time; ensure the ongoing legality, safety and security of our services and relationships; or otherwise in accordance with our internal retention procedures. Once you have terminated your relationship with us, we may retain your Personal Information in our systems and records in order to ensure adequate fulfillment of surviving provisions in terminated contracts or for other legitimate business purposes, such as to enable easier future user onboarding, demonstrate our business practices and contractual obligations, or provide you with information about our products and services in case of interest. If you would like to know more about the retention periods applicable to your Personal Information, you can contact us using details provided in the Contact Information below.

CHILDREN’S PRIVACY

Our Online Services are intended for individuals 18 years of age and older. The Online Services are not directed at, marketed to, nor intended for, children under 18 years of age. As a general rule, we do not knowingly collect any information, including Personal Information, from children under 18 years of age. If you believe that we have inadvertently collected Personal Information from a child under the age of 18, please contact us at the address in the Contact Information section below, and we will take prompt steps to delete the information.

EXTERNAL LINKS

Our Online Services may contain links to external sites or other online services that we do not control, including those embedded in third party advertisements or sponsor information. We are not responsible for the privacy practices or data collection policies of such third-party services. You should consult the privacy notices of those third-party services for details on their practices.

CONTACT INFORMATION

If you have questions regarding this Privacy Policy, please contact us at privacy@mather.com.